The main objective of Empark was to redesign and improve digital channels and technological architecture to optimize services offered to customers.
Empark
Empark is a leading parking management company in Spain, specializing in providing innovative solutions for vehicle parking in urban environments.
Optimization of Digital Channels and Technological Architecture at Empark
IT Assessment: Change from Technical Architecture
By changing the technical architecture O2O has assisted Empark through an IT assessment to enhance, , the information, booking, and payment services for on-street and off-street parking for end users on their web and mobile channels.
The objectives were:
- Improved performance.
- Greater integration options with third parties.
- Growth
- Scalability
